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LEGAL

Privacy Policy

Overview

SynthGrid Ltd. ("SynthGrid", "we", "us") operates the synthgrid.io website and the EnergyPassport verification platform. This policy describes how we collect, use, and protect information when you interact with our website or services.

Information We Collect

Information you provide directly:

Information collected automatically:

How We Use Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Platform Data

Asset telemetry and performance data processed through the EnergyPassport platform is governed by separate data processing agreements with each operator. Platform data is never shared with third parties without explicit contractual authorization. Aggregated, anonymized benchmarks may be made available to platform participants under the terms of their service agreement.

Data Security

We implement industry-standard security measures to protect your information. All attestation records are cryptographically signed and stored in append-only format. Website communications are encrypted in transit via TLS.

Data Retention

Contact form submissions and email addresses are retained for the purpose of business communication. You may request deletion of your personal information at any time by contacting us at josh@synthgrid.io.

Third-Party Services

These services process data in accordance with their own privacy policies.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. Contact us at josh@synthgrid.io.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Effective date: April 20, 2026. SynthGrid Ltd., Calgary, Alberta, Canada.