FOR EPC CONTRACTORS

Independent fault attribution for warranty disputes.

The OEM blames installation. You blame the cells. The integrator blames both. Neutral physics-based evidence ends the finger-pointing.

Three parties. Three stories. No neutral data.

When a BESS underperforms, the blame game begins. Each party points at the other two. Without independent data, disputes drag for 12-18 months with significant legal and engineering costs on all sides.

“cells out of spec” “installation faulty” “software is wrong” EPC Contractor “installed to spec” OEM Cell Hardware “cells meet datasheet” INTEGRATOR BMS / Controls “software is correct” NO NEUTRAL DATA 12-18 months significant cost to resolve
17%
of BESS hardware failed nameplate at SAT
2025 fleet analytics report
89%
of failures trace to controls and BOS, not cells
EPRI Failure Database
72%
of failures occur in the first two years
EPRI Failure Database

Neutral evidence. Not another opinion.

Grid meter vs. BMS through a physics-based validation pipeline.

Fault Attribution Report
Physics-based isolation of where losses originate. Battery cells, inverter conversion, balance-of-system wiring, or BMS software derating. Each finding is backed by metered data, not modeling assumptions.
Chain-of-Custody Documentation
Every data point traced from source meter to final report. Documented ingestion timestamps, processing steps, and transformation logic. Full audit trail for opposing counsel review.
Auditable Methodology
Not a proprietary black box. The validation framework is documented and reviewable by qualified parties. Methodology disclosure package available for opposing counsel.
Cryptographically Signed Records
Every attestation record is cryptographically signed. Neither you, your opponent, nor SynthGrid can alter a record after the fact. Verifiable by any third party.
Capacity Test Context
An OEM capacity test shows one day's result. 12 months of continuous operational data contextualizes that result: was it representative, or was the system preconditioned? Independent records separate genuine performance from test-day optimization.
SOC Verification
BMS-reported state of charge can diverge from actual energy content over time. Independent cross-referencing detects when the BMS is overstating capacity, before it becomes a warranty issue.
90% of disputes stem from data gaps

Don't wait for the dispute. Prevent it.

EPC firms want prevention, not just dispute evidence. Monitoring from commissioning creates a continuous evidence record that makes finger-pointing impossible.

Prevent disputes before they start
FROM DAY ONE

Start monitoring at commissioning. If performance degrades at month 14, you have 14 months of verified baseline showing the system was installed correctly.

Catches issues early - before they become warranty claims.

ECONOMICS: PREVENTION VS CURE
Reactive dispute engagement Contact us
One-time arbitration scope Single event
Proactive monitoring Contact us
Continuous evidence record Ongoing
One dispute avoided pays for 3-5 years of continuous monitoring. Your warranty exposure drops. Your legal costs drop. Your reputation is backed by data, not depositions.

Built for adversarial proceedings.

Methodology citations on every claim. Chain of custody on every record. Expert witness on call.

How does this support dispute review?
Auditable methodology. Not a proprietary black box. The validation pipeline is documented and reproducible by any qualified expert.
Documented data pipeline. Every transformation from raw meter data to final report is logged. Opposing counsel can trace any finding back to its source measurement.
Cryptographic signing. Mathematical proof that data has not been altered after creation. Verifiable by any party with the public key.
Chain-of-custody documentation. Data provenance from meter to report. Ingestion timestamps, processing logs, version-controlled analysis code.

More from SynthGrid

Request a sample fault attribution report.

See exactly what independent performance data looks like for a real warranty dispute. No commitment required.

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